Privacy Policy

This Privacy Policy describes how DJ Wico (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website (www.djwico.com) and use our DJ services. We are committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable South African data protection laws, including the Protection of Personal Information Act (POPIA).

1. Information We Collect

We may collect various types of information from and about you, including:

Personal Information You Provide Directly:

  • Contact Information: Name, email address, phone number, physical address (for event locations).

  • Event Details: Information about your event (date, time, location, type of event, specific requirements, musical preferences).

  • Payment Information: While we do not directly process credit card details on our website, we may collect information related to payments (e.g., confirmation of bank transfers, payment amounts).

  • Communication Content: Records of your correspondence with us, including emails, messages via social media, or chat.

Information Collected Automatically:

  • Usage Data: Information about how you access and use our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.

  • Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to collect information about your browsing activities, remember your preferences, and improve your experience on our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To schedule meetings, process bookings, provide DJ services, and manage your events.

  • Communication: To respond to your inquiries, provide updates about your booking, and send important service-related notices.

  • Website Improvement: To understand how users interact with our website, troubleshoot issues, and enhance the website’s functionality and user experience.

  • Marketing (with consent): To send you promotional materials, newsletters, or information about new services, provided you have opted in to receive such communications. You can opt out at any time.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

  • Security: To protect our website, services, and users from fraud, security threats, and other malicious activities.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as website hosting, analytics, payment processing (if applicable), and communication platforms. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information.

  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights (POPIA)

As a data subject under POPIA, you have certain rights regarding your personal information:

  • Right to Access: You have the right to request access to the personal information we hold about you.

  • Right to Correction/Rectification: You have the right to request that we correct or update inaccurate or incomplete personal information.

  • Right to Deletion/Erasure: You have the right to request the deletion of your personal information under certain circumstances.

  • Right to Object: You have the right to object to the processing of your personal information, including for direct marketing purposes.

  • Right to Lodge a Complaint: You have the right to lodge a complaint with the Information Regulator of South Africa if you believe your rights under POPIA have been violated.

To exercise any of these rights, please contact us using the contact information provided below.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

7. Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. Your continued use of the website after such changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Thank you for trusting DJ Wico with your information.